This privacy notice sets out how Howard Ward Associates Ltd uses and protects any information that you provide when you use this website.

Howard Ward Associates Ltd is committed to ensuring that your privacy is protected. Any personal information you provide will only only be used in accordance with this privacy statement.

Howard Ward Associates Ltd may change this notice from time to time by updating this page. You should check from time to time to ensure that you are happy with any changes.

This policy is effective from 17 April 2024.


We collect or use the following information to provide services:

  • name and title
  • contact information – postal address, email address, telephone numbers
  • Information relating to compliments or complaints
  • Other information relevant to the service we will be quoting to undertake for you


Our lawful bases for collecting or using personal information to provide services are:

  • Consent
  • Contract
  • Legal obligation


  • People directly
  • Third parties, ie housing companies, insurance companies
  • Estate agents or other professionals


We require this information to understand your needs to provide you with a fee quotation for the service you are enquiring about, and for our internal record keeping.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Strictly Necessary Cookies:

There are certain first party cookies on this site that are necessary for the site to function. These are cookies that allow you to log into the site and access any protected content.

These cookies cannot be disabled.

Third Party and Nonessential Cookies:

We also use third party cookies and other nonessential first party cookies to enhance the functionality and/or accessibility of the site’s content. You can indicate if you’d like to Allow or Block these cookies.

If you deny these cookies certain areas of the site may stop functioning as expected.


We confirm that we will not sell, distribute, lease or pass on your personal information to third parties unless we are required by law to do so or as necessary to fulfil your request.

Data processors

  • IT consultants managing our IT systems
  • Professional or legal advisors
  • External auditors or inspectors
  • Professional consultants


Under data protection law, you have rights including:

Your right of access – you have the right to ask us for copies of your personal data.

Your right to rectification – you have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – you have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing – you have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing – you have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – you have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – when we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To submit a request by email or telephone, please use the following contact information.

Telephone: 0115 933 2838
Email: enquiries@hwaconsulting.co.uk

Or by post to:

Howard Ward Associates Ltd, Brewery House, Walkers Yard, Radcliffe on Trent, Nottingham, NG12 2FF


If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details above.

If you remain unhappy with how we’ve used your data after making a complaint with us, you can also complain to the Information Commissioner’s Office (ICO) via their website at:


Or write to them at:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113